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Cancel your subscription without signing in
Stop the payments without signing in, and what this does not do.
In one sentence
You can cancel your subscription with the account’s email address, without signing in.
How to do it
- Open the emergency stop page
Go to app.notance.com/emergency-cancel. It does not ask you to sign in.
- Enter your account’s email address
Request the link by email. The displayed message does not reveal whether the address has an account.
- Open the link, then confirm the stop
Confirm cancellation on the page and check the result. Opening the link is not enough. If an error appears, do not treat cancellation as completed.
- If the email is delayed, check your spam folder.
- The link is valid for 1 hour and can only be used once.
- You can request 3 links at most per hour for the same address.
- If you did not make the request, ignore the email.
What this does not do
Recovering your notes
Check the result shown after confirming cancellation. It does not delete the account or decrypt notes. Follow the guides below for recovery. If a device can still read the notes, export them.